CASE STUDY
LAW ENFORCEMENT
How Anne Arundel County connected a multi-state theft ring in 48 hours.
Two officers in different police districts of Anne Arundel County, Maryland each posted a bulletin for separate offenses that occurred in their respective patrol areas. BLTN's SmartLink linked them automatically, then surfaced three more bulletins from agencies in Florida, 550 miles away, identifying a suspect four jurisdictions had been chasing.
AGENCY

Anne Arundel County Police Department
800+ sworn officers across multiple districts in Maryland.
<24h
From training to first connected case
550 mi
Distance between linked Maryland and Florida cases
4
Jurisdictions coordinated through one SmartLink
5
Bulletins automatically linked to one suspect
CUSTOMER
Anne Arundel County PD
INDUSTRY
Municipal law enforcement, Maryland
AGENCY SIZE
800+ sworn officers, multiple districts
USE CASES
Cross-district and cross-state intelligence sharing, SmartLink AI matching, retail crime investigation
OUTCOMES
- Two same-county cases auto-linked by suspect photo
- Three Florida bulletins surfaced via name search, 550 miles away
- Active warrants issued, two-state coordination underway
- Retail giant loss prevention office gained the suspect's identity
01 — THE PROBLEM
Intelligence trapped in separate case files
Anne Arundel County has over 800 sworn officers. Two officers responding to crimes in different parts of the county might never speak, compare notes, or get fully briefed on ongoing cases.
This is common in agencies across the country. Data gets collected, bulletins get distributed, but the connections sit unlinked in separate systems and inboxes.
This is common in agencies across the country. Data gets collected, bulletins get distributed, but the connections sit unlinked in separate systems and inboxes.
02 — THE TRIGGER
Two incidents. Same county, different districts.
Two Anne Arundel County officers, miles apart, working in different police districts and patrol areas responded to calls for service. One was a felony-level retail theft at a popular cosmetics chain. The other involved passing counterfeit bills. Both officers had recently been trained on how to create a post in BLTN, and that's exactly what they did. They included photos of the suspects and as much detail as possible. One photo in each post was linked together based on the clothing being worn and physical description, showing the same suspect involved in both offenses. It was subtle, but enough for SmartLink to make the connection.
Note: This SmartLink did not use facial recognition technology.
Note: This SmartLink did not use facial recognition technology.

BLTN's SmartLink surfaced connected bulletins from a single suspect photograph.
"Without BLTN, the police department may never have connected the two cases. Maybe a detective or an analyst would have seen the photos, but maybe not. Either way, SmartLink AI quickly surfaced the connection between the cases and helped accelerate the investigation for the police department."
Senior Commander
Anne Arundel County, MD Police Department
03 — THE CONNECTION
From a photo match to a name in a single workflow
With both Maryland posts linked, an Anne Arundel Real Time Information Center Public Safety Analyst pulled Automated License Plate Reader camera data from the area. The cameras returned a vehicle tag. She ran the tag, got a name, and searched BLTN.
Three Florida bulletins came up. Same suspect. Same MO. 550 miles away.
Three Florida bulletins came up. Same suspect. Same MO. 550 miles away.
04 — CROSS-STATE COORDINATION
The network effect: Maryland to Florida in one search
The name search returned bulletins from three Florida agencies 550 miles away. Same suspect, same MO, same vehicle, hitting the same retail store across the west coast of Florida.
One of the Florida agencies isn't yet onboarded to BLTN, but they send bulletins to Tampa Bay Regional Information Center (TBRIC), a BLTN customer. A TBRIC analyst had uploaded a bulletin with full details, making the cross-state connection possible.
One of the Florida agencies isn't yet onboarded to BLTN, but they send bulletins to Tampa Bay Regional Information Center (TBRIC), a BLTN customer. A TBRIC analyst had uploaded a bulletin with full details, making the cross-state connection possible.

05 — THE OUTCOME
A coordinated multi-state investigation
Anne Arundel issued warrants and is coordinating with the three Florida agencies on additional charges. As the suspect crossed state lines, the case may rise to federal charges.
The retail giant was also notified. They'd been aware of the suspect's pattern and now have a name.Separate case files across two states became a single, actionable investigation.
BLTN turned stored information into delivered action.
The retail giant was also notified. They'd been aware of the suspect's pattern and now have a name.Separate case files across two states became a single, actionable investigation.
BLTN turned stored information into delivered action.
SEE BLTN IN ACTION
Connect the cases sitting in your case files.
